TEAM MANAGER IT DESK
Is your French and English level of fluent? Have you ever work as a team leader? Do you have an experience in service desk work? Have you good knowledge of Microsoft technology?
If it is your answers at least 80% of questions above are YES, then this awesome vacancy is right for you!
Team manager IT desk
*Coordinate the tickets within the team.
*Monitor and manage performance and participate projects.
*The first point of escalation for the team.
*Manage the workload for the team.
*Ensure that the service is covered.
*Communication through phone and email.
*Very good language skills (French C1, English B2).
*People management experience.
*Customer focused and service oriented.
*Constant customer communication is part of the daily tasks.
*General knowledge of IT surrounding technologies.
*Good knowledge of Windows 7, Microsoft applications.
*Desktop and laptop hardware, software deployment technologies.
*Communication on daily basis with the users and other IT Teams.
*5 weeks of holiday.
*Motivating salary and bonus.
*Pension insurance.
*Extensive training opportunities.
*Meal-vouchers.
*Mobile phone.
*Possibilities of international business trips.
*Friendly working environment.