FRENCH SERVICE DESK (35. - 40.000 CZK)
Would you like to work for international company and develop your skills in IT? Do you want use French and also English language? Are you patient and reliable, person?
Then the vacancy is right for you!
Successful company in city center Brno is looking for suitable candidates for:
French service desk (35. - 40.000 CZK)
*Ensure all incidents and requests reported to the Service Desk.
*Minimize the impact of incidents by resolving first time when possible.
*Involve appropriate IT resources in incidents and requests.
*Ensure all major incidents and changes that affect multiple users.
*Communicated to the business in a professional manner.
*Maintain a high level of customer awareness.
*Escalate incidents and / or requests to the Service Desk Team Leader.
Secondary/University education.
*Fluent knowledge of French language.
*Communication level of English language.
*Customer focused and service orientated.
*Understanding of how IT infrastructure components support the business.
*Pro-active style
*Positive attitude
*ITIL support and delivery processes.
*5 weeks of vacation.
*Meal vouchers.
*Multisport card.
*Mobile phone.
*Company laptop.
*Pension insurance.
*Language courses.
*Training opportunities (technical, soft-skills).
*Career growth possibilities.
*Friendly working environment.
*Teambuilding and company events.
*Modern and spacious workplace.